Return & Refund Policy
Return Policy: 7-Day Money-Back Guarantee
We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
Our Policy at a Glance
You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
How to Initiate a Return
Contact Us: Please WhatsApp or Email to our support team with your order number and the reason for your return.
Approval: Once your request is reviewed, we will send you instructions on how and where to send your package.
Shipping: Please pack the item securely. Customers are responsible for paying their own shipping costs for returning the item (unless the item arrived damaged or defective). Shipping costs are non-refundable.
Refund Process
Inspection: Once we receive your item, we will inspect it and notify you that we have received your returned item.
Status Update: We will immediately notify you on the status of your refund after inspecting the item.
Processing: If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Important Notes
Non-Returnable Items: Any products that have been customized, engraved, or made to order specifically for you are not eligible for return.
Damaged Items: If your item arrived damaged or defective, please contact us immediately upon receipt so we
can resolve the issue right away.
